Refund policy

Return and Refund Policy

Last updated: July 2026

BestSprouts does not sell physical products. Everything we sell is a digital media product: paid article placements, newsletter sponsorships, LinkedIn sponsorships, display advertising, and dedicated eBlasts. Because there is nothing to ship or return, this policy covers cancellations and refunds instead.

Cancellations and Refunds

  • Cancellations made more than 5 business days before the scheduled publication or send date are eligible for a full refund.
  • Cancellations made within 5 business days of the scheduled date are non-refundable, as the slot has already been reserved and scheduled on your behalf.
  • If BestSprouts needs to cancel or reschedule a placement due to an editorial or technical issue on our end, you will be offered a full refund or a rescheduled slot, your choice.

How to Request a Refund

Contact us through our Contact page with your order details. We will confirm eligibility based on the terms above and process approved refunds to the original payment method.

Full Terms

This policy summarizes the cancellation terms that apply to every paid product. For complete terms, including content guidelines, payment terms, and liability, see our Advertising Terms.